Customer Relations Manager

About the job

Role : Customer Relations Manager (0-1 Year Experience)—

Job Responsibilities :

• Manage and mentor the sales team to improve performance and achieve targets.
• Build and maintain strong relationships with clients and customers.
• Campaign Co-Creation providing insight to the local market sentiments
• Conduct bi-monthly reviews of marketing strategies to evaluate the quality and quantity
• Provide regular sales reports and updates to senior management.
• Participate actively in the hiring process to onboard competent sales professionals within agreed deadlines.
• Develop and establish standardized systems and processes to manage the sales pipeline efficiently.
• Set realistic and challenging individual sales targets and implement a robust review
• Provide support in training the team on CRM systems, ensuring maximum efficiency.
• Monitor the overall hygiene and presentability of the team to ensure professionalism.
• Offer actionable feedback to optimize lead generation and improve the alignment between marketing and sales.
• Create and implement structured processes to ensure seamless collaboration with channel partners.
• Build relationships with key channel partners in Nagpur to improve collaboration and enhance their contribution to sales.
• Establish a redressal committee to address concerns, provide feedback, and resolve conflicts with channel partners effectively.

Requirements:

•  Bachelor’s degree in Business Administration, Marketing, or related field.
•  Proven track record of meeting or exceeding sales targets.
•  Excellent leadership and interpersonal skills.
•  Proficiency in CRM software and sales analytics.
•  Basic computer skills & familiarity with MS Office, Powerpoint, MS-Excle.
• Good communication skills in Hindi, Marathi, and English.
•  Friendly, professional, and well-organized

Benefits:

• Fixed salary with growth opportunities
• Positive and professional work environment
• Training provided for new joiners

How to Apply?

📩 : Send your resume to ekta.apoorvaenterprises@gmail.com ASAP. Immediate hiring! 🚀

Or
Interested candidates can share their resume via WhatsApp or call at 7391966661.